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Era BaruBusiness System

For banks, insurers and businesses

Banking courier and logistics across Peninsular Malaysia.

You'll always know who's holding it.

Bank runs, cheque returns, mailroom services and deliveries for businesses and their customers. Our riders and lorries run fixed daily routes, and every handover is recorded.

Request a proposalSee our services

Track and trace

Where's my delivery?

Use the order number on your delivery order or label.

What we do

Our services

From your bank branches to your customers’ front doors.

Courier banking

Riders on fixed daily runs between your branches, processing centres and head office.

  • Banking runs
  • Cheque returns from head office to your branches
  • Secure and standard document handling
For banks and financial institutionsLearn more

Mailroom services

We run your mailroom, so letters and packages reach the right desk and outgoing mail leaves on time.

  • Incoming mail sorted and delivered to each department
  • Outgoing mail, franking and courier dispatch
  • Registered and recorded mail, tracked to a signature
  • Document pouch runs between your offices
  • and 2 more
For corporate offices and insurersLearn more

B2B logistics

Scheduled pickups and deliveries between your business, your sites and your clients.

  • Last-mile delivery
  • Return logistics
  • Inter-transfers between your branches and warehouses
  • Chartered lorries, 1, 3 and 10 tonne
For distributors, retailers and manufacturersLearn more

B2C logistics

Parcels and documents delivered to your customers’ doors, with tracking they can check themselves.

  • Parcel delivery
  • Document delivery
For businesses sending to the publicLearn more

Industries

Who we work with

Banking and financial services

Branch runs, cheques and sensitive documents, every working day.

How we help

Insurance

Policy documents and claims paperwork that comes with a deadline.

How we help

Corporate and enterprise

Office mail, stock transfers and deliveries to your customers.

How we help

How it works

How a delivery works

1

Book

Request a collection in the client portal, or set up a fixed daily run.

2

Collect

A named rider or driver scans it at your counter.

3

Deliver

It moves on our own routes, scanned at every handover.

4

Proof

Signature, photo and time, kept on record for you.

See what we track

Coverage

Our coverage

Our own hubs in Petaling Jaya, Juru and Ipoh, with banking crews across Peninsular Malaysia.

3
Regional hubs

PJ, Juru and Ipoh

95%
On-time delivery

Delivered within the agreed window

30,000+
Items handled monthly

Across all four services

130
Corporate clients

Banking, insurance and enterprise

Three hubs of our own, and partner legs beyond them.

  • Our hub
  • Our own people
  • Partner legs

Our own people

Central

Kuala Lumpur · Selangor · Putrajaya

Our regional office, and the point everything routes through. Whatever we collect up north comes back through PJ, and whatever goes out leaves from here.

Runs out of
PJ Hub
Service level
Same-day and next-day
How often we run
Several runs a day

Our difference

Why Era Baru

A name on every job

You always know which rider or driver has your item.

Fixed daily runs

Collections on an agreed schedule, not a call-out.

Tracking you can check

You and your customers can follow it online.

Proof that lasts

Ask about a delivery from months ago and we’ll pull it up.

Questions

Common questions

More answers
Can our customers track their own deliveries?

Yes. Anyone with the order number can check its progress on this site, without an account.

How do you handle confidential documents?

Each item is scanned on its own, and a named rider is responsible for it until someone signs for it.

What happens when a delivery fails?

The rider records why, and you decide whether we hold it, try again or return it to you.

Do we need to install anything?

No. The client portal runs in your browser.

Tell us what you need moved.

Tell us what you send, where from and how often. We’ll come back with a schedule and a price.

Request a proposalBrowse services