The platform
Our tracking system
We built our own software, so every scan, handover and signature is recorded, and you can see it.
What you get
What you can see
A client portal, proof of delivery and reports, all from the same record our team works from.
Illustrative sample events. Track a live shipment at /track.
What you use
Your team answers its own questions
Book collections, follow progress and download proof of delivery, without calling us.
Capabilities
What it does
Real-time shipment visibility
A scan at your counter shows up for your team within seconds.
Electronic proof of delivery
Name, signature and GPS position on every delivery, kept for as long as you need.
Barcode & QR scanning
Every movement is scanned, and a delivery can’t be closed unless the barcode matches.
Apps for drivers and clients
Our riders use our own app, even with poor signal. Your team just needs a browser.
Secure document handling
You only see your own organisation’s shipments. Public tracking shows status only.
Reporting that reconciles
Your service review uses the same figures our operations team works from.
The custody chain
What gets recorded
Six steps, each recorded against your item. These are the statuses you’ll see in the portal.
- 01COLLECT
A rider collects it from your counter
The rider scans each item in front of you, and from then on it carries their name.
- 02HANDOVER
When it changes hands, both riders confirm
The rider receiving it taps to accept, so an item is never without a named holder.
- 03INBOUND
It gets scanned into the sorting centre
Everything is scanned in at the hub and scanned out onto its next route.
- 04DISPATCH
It goes out on a numbered manifest
Each run leaves on a manifest with a number that’s never reused.
- 05EPOD
The rider scans it again at the door
The barcode must match before the rider can close it, then the recipient signs.
- 06AUDIT
And it is all still there months later
Every scan and handover stays on the item, so we can look it up months later.
Technical questions
Technical questions
Did you build this or license it?
Built in-house. Dispatch, the rider app, the client portal and reporting are one system we develop and run ourselves.
Can it integrate with our systems?
You can import collections in bulk with your own reference numbers. Anything deeper, we scope with you.
What happens if a rider loses signal?
The app records the scan, signature and photo offline and sends them when signal returns, keeping the original time.
How is our data separated from other clients?
Each organisation only sees its own data, and public tracking shows status only.
Tell us what you need moved.
Tell us what you send, where from and how often. We’ll come back with a schedule and a price.