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EBEra BaruBusiness System

Industries

Built for work that cannot afford to go missing.

Some of our clients have to account for one specific item months after it moved. Building for that changed the way we handle everything else.

Discuss your sector

Placeholder — sector pressures and claims are drafts pending business sign-off.

Banking and financial services

Branch networks, cash centres and processing hubs, moving paperwork that can’t be lost and can’t be late.

What makes it hard

  • Regulators expect you to show who handled what
  • Daily cycles that can’t slip without someone noticing
  • Branch staff who want one number to call, not five
Where we fit

We track who is holding an item separately from where it has got to. That means "where is it" and "who has it" are two different questions with two different answers, which is usually what an internal audit is actually asking.

Insurance

Policy documents, claims correspondence and renewal packs going out to policyholders nationwide.

What makes it hard

  • Proving a time-sensitive document actually arrived
  • Big runs that split across several departments
  • Service teams fielding "where is my policy" calls
Where we fit

Your rider captures the recipient’s name, their signature and a GPS-stamped time. Your service team can pull that up themselves in the portal, so most of those calls get answered without anyone phoning us.

Corporate and enterprise

Multi-site businesses moving contracts, samples, equipment and internal mail.

What makes it hard

  • Several sites, several departments, one invoice
  • Internal transfers that don’t fit normal courier work
  • Procurement asking for service levels you can measure
Where we fit

One collection can be split across your departments, transfers between your own sites are tracked like deliveries, and the on-time figures come out of the same scans we work from, so there’s nothing to argue about in a service review.

Coverage

Where we actually are.

Switch between the two networks and pick a region to see who covers it.

Three hubs of our own, and partner legs beyond them.

  • Our hub
  • Our own people
  • Partner legs

Our own people

Central

Kuala Lumpur · Selangor · Putrajaya

Our regional office, and the point everything routes through. Whatever we collect up north comes back through PJ, and whatever goes out leaves from here.

Runs out of
PJ Hub
Service level
Same-day and next-day
How often we run
Several runs a day

Tell us what you need moved.

Tell us your volumes, where you need collecting from and where it has to go. We will come back with a schedule, a service level and a price.

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